Seville, 23rd January 2019 – During the IEEE Empower a billion regional finals in Seville Solaris Offgrid, a provider of off-grid tailored customer management systems, and SolarWorX proudly announced their partnership. The main target is to support local companies in the last-mile distribution of Solar Home and Business Systems. SolarWorX systems now fully integrated in the PaygOps software solution that will facilitate customer management and after-sales.
“With such increases in installed capacity, often comes the requirement of stronger aftersales capabilities,” insists Charlène Giraudier, Director of Operations and Customer Success at PaygOps. “In our experience, the bigger the installation becomes, the more the ultimate-user values the after-sales services’ provided around his/her installation, such as trouble-shooting reactiveness.”
About Solaris Offgrid and PaygOps :
Solaris Offgrid supports solar energy distributors to build strong customer traction and greater relations with investors through flexible and inclusive Paygo solutions, designed for last-mile operations. Adopting a bottom up approach in the design of its solutions and creating synergies with a strong network of partners to solve last-mile challenges, the company has already deployed Paygo solutions in nearly 20 countries. PaygOps, Solaris Offgrid in-house software solution built “In the Field, for the Field”, is a leading reference in the off-grid solar market, engineered to deliver modular and interoperable solutions to address off-grid energy access challenges and distribution complexity.
Further information concerning PaygOps can be found on https://www.paygops.com